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Managed IT Services

One partner. One point of accountability

Designed for SMEs without internal IT...

For many SMEs, IT has become business critical  but managing it internally isn’t always practical or cost effective.

Sand Communications provides fully managed IT services that give you reliable day to day support, proactive management, and clear accountability  without forcing you into rigid bundles or vendor lock in.

But flexible enough to support those who have it.

Our managed IT services are built primarily for businesses that want IT handled properly, without employing an internal IT team.

We can also provide outsourced elements of managed IT where required, acting as an extension of your existing capability rather than replacing it.

What we manage

Proactive, relationship-led support

Our core managed services include:

  • End user support and helpdesk

  • Microsoft 365 and cloud management

  • Servers and infrastructure

  • Network and Wi-Fi management

  • Security, patching, backup, and monitoring

  • Proactive monitoring and issue prevention

Everything is delivered with a focus on stability, security, and minimising disruption to your business.

We don’t just respond to problems we work to prevent them.

Our approach is:

  • Proactive – identifying and addressing issues before they impact users

  • Relationship led - you deal with people who know your business and environment

  • Advisory – helping you make sensible IT decisions as your business evolves

You get support that feels joined-up, not transactional.

Per-User pricing.
No forced bundles.

One partner.
One back to pat.

We price managed IT per user, making costs predictable and scalable as your business grows or changes.

We deliberately avoid:

  • One size fits all packages

  • Long, restrictive contracts

  • Vendor lock in

Instead, we build a managed service around your environment and adjust it as requirements change.

Many of our clients choose to work with us across multiple services because it removes risk, complexity, and gaps in responsibility.

By bringing managed IT, Microsoft licensing, cyber security, mobile, hosted voice, connectivity, and professional services together under one partner, we deliver a joined up approach to both IT and communications.

Cyber security is not treated as a separate add on. It is built into how we design, manage, and support environments, from user access and device management through to networks, cloud services, and connectivity.

The benefits are clear:

  • One accountable partner across IT, communications, and security

  • A consistent security approach across users, devices, networks, and cloud services

  • Fewer hand offs, fewer blind spots, fewer excuses

  • Clear ownership when something needs attention

Instead of managing multiple suppliers with overlapping responsibilities, you have one partner responsible for keeping everything working and secure.

Cyber Essentials Plus. Delivered properly.

What we don't do

Security works best when it’s practical, proportionate, and understood. That’s why there are some things we deliberately avoid.

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  • We don’t use scare tactics, headlines, or worst case scenarios to push products. Security decisions should be based on real risk, not anxiety.

  • More tools don’t automatically mean better security. We focus on the right controls, correctly configured, and properly managed.

  • Security should support your business, not restrict it. We avoid unnecessary vendor lock in and design solutions that can evolve as your needs change.

  • Security is not a one off exercise or a static checklist. Controls need to be reviewed, maintained, and adapted as environments change.

Get in touch to discuss managed IT.

We are Cyber Essentials Plus registered and provide certification support for our clients.

Unlike basic, self assessed approaches, Cyber Essentials Plus involves independent technical verification that security controls are correctly implemented.

We:

  • Prepare your environment properly before assessment

  • Address gaps pragmatically, not defensively

  • Support remediation where needed

  • Help you maintain standards beyond certification

 

For many clients, Cyber Essentials Plus becomes a foundation for wider security maturity, not just a badge.

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