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Hosted Voice Solutions

Business telephony designed for how you work today - and how it's evolving.

Flexible voice platforms

Traditional phone systems weren’t built for hybrid working, rapid change, or intelligent collaboration.

Our hosted voice solutions provide flexible, resilient business telephony that works wherever your people are, in the office, at home, or on the move, and integrates cleanly with modern collaboration and AI driven tools.

Built around your requirements, not a single product.

We primarily deliver hosted PBX platforms, including collaboration led solutions such as Webex, giving businesses access to modern voice, messaging, meetings, and AI enhanced capabilities through a single platform.

Where it makes sense, we also support:

  • Microsoft Teams based voice solutions

  • On premise systems as part of wider or transitional environments

The platform is selected based on how your teams communicate, not vendor incentives.

Intelligent voice & AI integration

Designed for hybrid working

Practical AI that improves how teams work.

Modern hosted voice platforms increasingly include AI driven functionality that supports productivity, quality, and insight.

Used properly, AI can:

  • Reduce manual admin through call summaries and transcripts

  • Improve meeting effectiveness with intelligent notes and follow ups

  • Provide visibility into call quality and usage patterns

  • Support better customer and internal communication outcomes

With platforms such as Webex, these capabilities are integrated directly into day to day workflows, not bolted on as separate tools.

Our role is to help you adopt AI features sensibly and securely, aligned to your policies, users, and wider IT environment.

Hosted voice removes the limitations of location based telephony and supports flexible working as standard.

Teams can:

  • Make and receive business calls from anywhere

  • Move seamlessly between voice, meetings, and messaging

  • Stay connected across offices and remote locations

The experience is consistent, regardless of where people are working.

Built for business continuity

Standalone or fully integrated

Voice remains business critical, our hosted voice solutions are designed with resilience in mind, supporting continuity through:

  • Platform level resilience

  • Flexible call routing during disruption

  • Integration with connectivity and IT services

Continuity is designed into the environment, not left to chance.

Hosted voice can be delivered:

  • As a standalone solution, or

  • Fully integrated with managed IT, Microsoft services, connectivity, mobile, security, and professional services

This allows AI enabled collaboration and voice to sit within a single, well managed ecosystem.

One partner for voice, IT, and connectivity

Talk to us about hosted voice

When voice, collaboration, IT, and connectivity are delivered together, accountability is clear. You benefit from: One partner responsible for integration and performance. Fewer suppliers and fewer gaps. Clear ownership when something needs attention. Voice becomes part of a joined up communications and IT strategy.

If you’re reviewing your telephony, looking to support hybrid working, or want to introduce AI enabled collaboration in a practical, controlled way, we should talk.

Get in touch to discuss hosted voice and collaboration options that fit your business.

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