The Role of Managed IT Services in Securing Remote Work Environments

by | May 31, 2024 | 0 comments

The Role of Managed IT Services in Securing Remote Work Environments

The COVID-19 pandemic has revolutionised the workplace, prompting a significant shift towards remote and hybrid working environments. This blog explores the changing attitudes towards remote work in Britain post-pandemic, the resulting impact on cybersecurity and operational efficiency, and how managed IT services can provide effective solutions to these challenges.

The Shift in Britain’s Attitude Towards Remote Working:

Before the pandemic, remote working was relatively uncommon in Britain, with only a small percentage of the workforce regularly working from home. The pandemic-induced lockdowns of 2020 and 2021 necessitated a sudden and widespread shift to remote work, demonstrating its viability and benefits, including improved work-life balance, reduced overhead costs, and increased productivity. Post-pandemic, most businesses have adopted hybrid models, combining remote and in-office work, reflecting a significant change in corporate attitude towards flexible working arrangements. A new report led by academics at the University of Birmingham Business School and the University of York showed that flexible working arrangements have become increasingly core to how we view a positive workplace.

Impact on Cybersecurity and Operational Efficiency:

While the shift to remote working offers numerous advantages, it also introduces several cybersecurity risks and operational efficiency challenges.

Cybersecurity Challenges:
  • Increased Attack Surface: Remove work environments expands the attack surface, with more endpoints and networks to secure
  • Unsecured Home Network: Employees often use personal devices and home networks, which lack robust security measures.
  • Phishing and Social Engineering: The rise in digital communication increases the risk of phishing attacks and social engineering exploits.
  • Data Protection and Privacy: ensuring compliance with data protection regulations becomes more complex with dispersed data storage and access.
Operational Efficiency Challenges:
  • Device Management: Managing and securing a diverse range of devices used by remote employees can strain IT resources.
  • Technical Support: Providing timely and effective technical support to remote workers poses logistical challenges.
  • Collaboration and Communication: Ensuring seamless communication and collaboration among remote teams requires reliable and secure tools.
  • Performance Monitoring: monitoring and maintaining the performance and productivity of remote employees necessitates new strategies and tools.

Managed IT Services as a Solution:

Managed IT Services can play a pivotal role in addressing the cybersecurity and operation challenges associated with remote working environments. Here’s how:

Enhancing Cybersecurity:
  • Comprehensive Security Solutions: Managed IT service providers offer robust cybersecurity solutions, including advanced firewalls, intrusion detection systems, and endpoint protection to secure your remote workforce.
  • VPN and Encryption: Implementing VPNs and Encryption ensures secure data transmission and protects sensitive information from unauthorised access.
  • Regular Security Audits: conducting regular security audits and vulnerability assessments helps to identify and address potential security weaknesses.
  • Incident Response and Management: Managed IT services provide rapid incident response and management, minimising the impact of security breaches.
Improving Operational Efficiency:
  • Technical Support: Having a provider that works in partnership with your operating times ensures that your remote employees receive timely assistance.
  • Device Management and Monitoring: Centralised device management and monitoring tools enable efficient oversight of all remote devices, ensuring they are secure and up to date.
  • Collaboration Tools: Providing secure and reliable tools, such as video conferencing and project management software, enhances communication and productivity among remote teams.
  • Scalability and Flexibility: Managed IT Services offer scalable solutions that can adapt to the changing needs of businesses, accommodating growth and shifts in working patterns.
Conclusion:

The shift towards remote and hybrid working environments in Britain post pandemic has brought about significant changes in how businesses operate. While offering numerous benefits, it also poses considerable cybersecurity and operational challenges. Managed IT Service Providers, like Sand Communications, provide comprehensive solutions to these challenges. If you would like to learn more about how we can help, contact us to receive a Free IT Audit.