Signs your business needs professional IT support

by | Mar 26, 2024 | 0 comments

IT problems happen. Fact. And, as an owner or business manager, it is your responsibility to fix them and fast.

We use IT in business for everything. To communicate with customers, clients, and each other, store sensitive information, collect data, generate sales, process payments, and so much more.

We can’t afford for this to fail or downtime to occur regularly.

The good news is you don’t have to be an IT expert to solve these problems for you and your team – you can work with IT-managed service providers who provide a range of IT support services tailored to your needs.

But when do you know it’s time to call in the experts? Ask for help. And take the IT troubleshooting queries off your desk?

Professional IT Services

The biggest sign that you need to invest in professional IT support is when you’re dealing with more problems than solutions.

Other signs you need to invest in IT professional services include:

Data loss – losing data and sensitive information is an area every business wants to avoid at all costs. Unfortunately, data loss can be caused by hardware failure, human error, and even cyber-attacks. These losses can cost businesses thousands, damage their reputation, and cost them customers.

You’ve suffered a security breach – a security breach can often show a lack of preparedness, and trust us, one small, seemingly innocent spam email can be enough to bring your entire business to a standstill. The good news is IT professionals are up to date with the latest cyber threat information and details; they can monitor IT security, train staff, and educate employees on what to look out for.

Slow connection – there is nothing more frustrating than a slow connection, with you and your teams struggling to complete tasks due to the speed of your network. In fact, connection speed affects downtime and productivity, which in turn affects revenue and opportunities. Firewall problems, poor router performance, and more could cause connection issues.

You spend most of your time firefighting IT problems – if you’re always running from one IT problem to the next, it’s most certainly time to seek out the expertise of a professional IT company. IT professionals draw on their vast pool of resources and experience and put these to good use within your organisation.

Slow devices – hardware problems and waiting for computers to load waste a considerable amount of time, time that could be better spent on other revenue-driven areas of business. Make sure to upgrade your hardware when required and carry out regular services and maintenance. If you’re experiencing software freezing, it’s worth checking for all software problems and ensuring you don’t have any viruses or malware that could be causing your device to run slowly.

There’s no backup in place – first of all, wow. No backup means if you are a victim of a cyber-attack, human error, or natural disaster, you will lose everything, and we mean everything. Backups are critical for business, and not having one is a surefire sign that you need to work with a professional IT support company. This area of IT-managed service should be tested regularly, with backups stored in a secure location (separate from your primary location) and data encrypted before backing up.

You have no IT strategy – what do you want to do, and how will you achieve it? I.e., what IT resources will be required to reach your business goals successfully? A professional IT-managed service company will work with you to identify your goals, creating and providing a flexible IT framework to support these.

The business is growing, and you need an IT solution to scale with you. Working with professional IT services allows you to analyse what support structure you need to put in place, ensuring that the software and IT implemented can scale and flex with your business.

Inadequate IT staff – often, IT problems require expertise and experience; this often means needing an extra pair of hands to provide extra resources – especially required if you don’t have an IT team at all!

What to look for in IT professional services

A team that:

  • Understands the intricacies of IT networks and systems.
  • Can tailor solutions to meet your needs.
  • Can anticipate issues before they get worse.
  • Identifies vulnerabilities and bottlenecks in your IT infrastructure.
  • Focus on what truly matters.
  • Is flexible and looks to collaborate with you and your in-house teams.

IT Managed Service

We understand that you need to keep your systems running smoothly, and we’re fully aware that IT issues will and do happen no matter what.

That’s why we provide a flexible and customisable IT solution to meet your business needs.

What’s more, with IT-managed services, you only pay for what you need, making us a cost-effective solution to your IT problems.

Managing installations, upgrades, network solutions, and keeping your systems in tip-top condition, call us today at 01423 222 3330 or email [email protected].