Network Management

We provide comprehensive network management that gives businesses the competitive advantage of increased productivity, enhanced operations, and greater security.

Sand Communications

What is network management?

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Network Management is a service that provides businesses with the outsourcing of their IT infrastructure management to a third-party service provider, like Sand Communications. This service encompasses the monitoring, maintenance, and optimisation of your entire IT network, including your hardware such as laptops, desktops, servers, storage equipment, routers and the software that keeps your business running.

Helping transform the way your business operates.

At Sand Communications, we understand the unique challenges faced by small and medium enterprises when it comes to managing their IT Infrastructure. Businesses want their IT Infrastructure to be strong and flexible, tailored to their specific needs and requirements, with the ability to adapt to technological changes without high costs. That is why we offer network management as a comprehensive service. Freeing you to focus on the core of your business whilst leaving the technical complexities to our highly skilled and certified IT professionals.

When done correctly, network management can transform the way your business operates, helping boost productivity and save valuable resources.

Infrastructure Management as a Service, or IMaaS, allows businesses to offload the burden of managing and maintaining their infrastructure, freeing up their resources and time to focus on core business activities.

Network and Infrastructure management are essential to protect data, streamline operations, comply with regulations, and ensure you are making the most of your technology investments. Without proper management, businesses may face increased security risks, reduced productivity, and higher operational costs.

Why is infrastructure/network management important?

In this day and age, businesses rely on technology more than ever before. Effective IT infrastructure and network management helps businesses like yours maximise productivity, increase uptime and enhance your user experience while improving the performance of your technology systems.

There are many advantages of IT Infrastructure Management:

Cost Control

Effective infrastructure management can help you keep operational costs in check. By preventing costly downtime, minimising resource wastage, and making smarter IT investments, your business can operate efficiently and save money.

Optimised performance

A well-managed infrastructure ensures that your IT systems and resources operates at their best. This translates into minimal downtime and optimal productivity, giving your business a competitive edge.

Increased Security

In an age of increasingly intelligent cyber threats, infrastructure management plays a vital role in keeping your business secure. Regular updates, security measures and data protection are all part of this, safeguarding your sensitive business information.

Scalable solutions

the ability to adapt to changing demands is important any successful business. A well-managed infrastructure allows you to scale your IT resources up or down, ensuring you remain agile and ready for growth.

Asset Management

Visibility into all assets is vital. It aids in lifecycle management, reducing asset loss and ensuring efficient resource use.

Monitoring

Real-time monitoring of infrastructure performance and health identifies potential issues early, allowing for proactive resolution and lessening the impact of problems.

Compliance

Staying compliant with industry regulations and standards is a must. Infrastructure management helps your business adhere to these requirements, avoiding costly fines and legal complications.

What to expect from Sand Communications

At Sand we go the extra mile in infrastructure and network management. When working with us you can expect a partnership that not only keeps your systems running smoothly but also actively contributes towards your business’s success by providing strategic guidance, personalised services, and a commitment to continuous improvement. Here’s what you can expect from us

Proactive Monitoring and Maintenance

Beyond routine tasks, our team at Sand Communications, we proactively monitor your infrastructure and network, identifying and addressing issues before they impact your business. We actively seek out opportunities for improvement and optimisation.

Customised Solutions

We understand that no two businesses are the same. So, instead of offering a rigid “one-size-fits-all” solution, we tailor our services to meet your specific business requirements and industry regulations.

Cybersecurity Expertise

At Sand Communications, we take cybersecurity seriously. We provide robust security measures to protect your infrastructure from evolving threats, conducting regular security assessments, and keeping your systems up to date.

Strategic Guidance

We act as a strategic partner at Sand Communications. Providing guidance on how your infrastructure can align with your business goals and objectives. This involves proactive planning, where we collaborate with short- and long-term goals, align technology with your business objectives and create a roadmap for implementation and optimisation.

Scalable Solutions

We help you seamlessly scale your infrastructure up and down as your business grows or changes, ensuring it continues to meet your evolving needs.

Clear Communication

We value effective communication; in fact, we see it as essential. We provide you with regular updates, performance reports, and clear insights into your infrastructure’s health.

Cost Saving

Beyond managing costs, we look for opportunities where we can save and optimise your spending while maintaining or improving your service quality.

How to get started

We understand that changing your provider can be a daunting task, however we work tirelessly to ensure the process is as seamless as possible.

Give us a call on 01423 222333 or

take the first step today and book a discovery call to see how Sand Communications can help transform your IT Infrastructure –

Rebekah Stewart

Solutions Advisor

  • 5+ IT experience
  • Cyber Security consultancy
  • Outsourced IT support
  • Infrastructure Management

Frequently Asked Questions

What is infrastructure management?

Infrastructure management works as part of a larger strategy to move away from the traditional “Break/Fix” support model and move towards a more proactive approach that essentially minimises business downtime and improves operational efficiency.

How will this benefit me?

Safer computing – stay protected from malware, ransomware, and data theft.

Quicker issue resolution – with a proactive approach, we can identify and fix issues with your device without them directly impacting your device.

Automated Patch Management – keep your computer safe and up to date with automated software updates.

Is it something we can handle in-house?

Whilst some businesses attempt to manage their infrastructure internally, it often proves challenging due to advancing technology, cyber security risk, limited time and resources, and the requirement of specialised expertise. We provide access to a dedicated team of professionals, who stay up to date with knowledge, training, and experience in this management, leading to more secure and efficient operations.

Does it work on MACs?

Yes

What if the device manager asks me to restart my computer? Can I stop it?

All reboot requests can be declined and postponed to a time that suits you.

Will it impact our employees’ daily operations?

Our infrastructure management process is designed to minimise disruption to your employees’ daily operations. We schedule maintenance tasks during off-peak hours and work proactively to prevent any downtime during critical business hours.

How do I know if my computer is enrolled in Device Management?

We will install software on your device which you will be able to see. Also, you should see an icon at the bottom right of your taskbar near your clock which shows that this software is installed.

How do you handle data backup and recovery in the case of data loss?

We implement regular data backups and work with you to develop data recovery plans to minimise data loss and quickly restore operations in the case of any unforeseen incidents. Data backups and recovery and integral components of our device management service.

What devices are supported?

We cover a wide range of devices, including desktop computers, laptops, servers, tablets, and other devices connected to the network that are essential for your business operations.

How will it affect my device?

The resources required for our applications are very minimal unless we’re transferring large files or installing software.